laishaWhich notice applies?
- Tide Archive: browser storage, online challenge records, player profiles, sharing and advertising status.
- PackTrail: an offline Android app whose lists stay on the device. Available in English and 简体中文.
Visiting this website
The website is delivered through Cloudflare. Hosting and security services process request information such as IP address, requested URL, time and browser or device information to deliver pages and protect the service. Cloudflare may provide aggregate website usage statistics. Its handling of information is described in Cloudflare's privacy policy.
These informational pages do not require a user account or collect information through a signup form. Product links take you to the relevant game, store or service. Those destinations may process information under their own notices.
Contact and project inquiries
If you email support@jxdc.win, we receive your email address, message and any attachments you choose to include. We use them to answer your question, discuss your project or provide support. Our email service processes messages to deliver that communication.
Please do not send passwords, access tokens, confidential datasets or sensitive customer information in an initial inquiry. If a project requires such data, access, processing arrangements and the providers involved should be agreed before work begins. Contacting us does not authorize us to train an AI model on your confidential project data.
Storage, access and requests
We keep correspondence while it is needed to handle the inquiry, an agreed engagement, ongoing support or applicable recordkeeping obligations. Access is limited to the work that requires it. The specific retention and processing arrangements for a client project are set out for that engagement.
You can contact support@jxdc.win to ask about information you have provided, request a correction or ask for deletion. We may need enough information to identify your correspondence and verify the request. Some records may need to be retained to meet legal obligations or resolve a dispute.
Advertising
Our studio, service, support and legal pages currently do not display advertising. The game privacy notice separately describes the status of advertising in Tide Archive.
Updates
We will update this notice when the website's handling of information changes. The date above identifies the current version. For questions about this notice, contact Laisha Technology at support@jxdc.win.