laishaTide Archive
Daily challenges, controls, sharing, saved progress and help with Undo or Hint.
Tide Archive helpHelp for our products
A useful place to start.
Choose the product you are using. Each guide explains how it works, where your information is stored and how to get help.
PackTrail
Packing lists, templates, sharing and local storage. Help is available in English and 简体中文.
PackTrail helpTell us what happened.
Email support@jxdc.win with the product name, your device and browser or Android version, and the steps that led to the problem. A screenshot can help if it does not contain personal information.
Please do not send passwords, session tokens, confidential company data or private packing lists. If your question concerns a project rather than an existing product, see AI and software development.